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A nationally-recognized leader in student loan servicing. Sign in or register to access your loan information, make a payment, sign up for automatic payments, view documents, and more.
For loans in the process of being transferred from Scratch, we expect to have your loans available for servicing on or before Friday, May 13th with online access available on or before Saturday, May 14th. Once your online access is available, we will send a Welcome Email Notification to create your online account to view your loan details. If we experience delays, we will update this message. We look forward to providing you with quality service.
The LIBOR rate effective April 2022 is 0.5%. The SOFR rate effective April 2022 is 0.375%. With any change to the rate index, variable rate loans will re-amortize and a repayment schedule will be provided that will include your new monthly payment amount, interest rate (margin plus LIBOR or margin plus SOFR), and the effective date of your new monthly payment amount.
Manage your loan and accounts. See your current balance and loan status. Update your profile, and set your notifications.
Upload and/or download all your forms and Tax related documents. Verify mortgage and loan information.
Schedule or make a payment. Look up your payment history and information. Calculate your payoff and manage payment methods. Enroll in Auto Pay.
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If you are struggling with your student loans, please fill out this form to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts- Ombudsman’s Student Loan Assistance Unit (888) 830-6277