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In observance of the Juneteenth holiday, our offices will be closed on Thursday, June 19th. We will be available the following business day to assist you with your account. Online self-service remains available during closed hours.
Please note, payments may take up to 2-3 business days from the processing date to process and post to your account. Once your payment is posted, it will post effective the scheduled processing date.
MOHELA sympathizes with those impacted by a recent disaster. If you reside in a designated disaster area declared by FEMA, you may be able to temporarily postpone your student loan monthly payment. Contact us or log into your account today to determine if you qualify or to discuss other options available.
Interest Paid for the 2024 tax reporting year will be available by 1/31/2025.
Log in to your online account to access the amount of interest paid on your student loans.
Customers who paid $600 or more will be provided a 1098e via your preferred delivery method - paperless or US mail.
All customers who made payments toward interest will get an email notification when your interest paid amount is available online!
If you have questions about how your student loan interest paid amount may affect your taxes, please contact your tax advisor. For more information on your student loan tax information, visit our Tax FAQ.
The SOFR rate effective April 1, 2025 is 4.375%. With any change to the rate index, variable rate loans will re-amortize and a repayment schedule will be provided that will include your new monthly payment amount, interest rate (margin plus SOFR), and the effective date of your new monthly payment amount.
We are aware of the federal student loan announcement regarding one-time student loan cancellation. Please be advised the announcement is applicable to federal student loans only and does not include private student loans.
If you have further questions, please call 844.925.6271 to speak with our customer service staff regarding your private student account.
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