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Tax information is available. Login to your account or create an online account to access a downloadable 1098E.
If you have been recently impacted by recent wildfires, hurricanes, or other declared natural disasters, and are unable to repay your loan as agreed, please contact MOHELA at 844.925.6271 to discuss loan options for which you may be eligible.
The SOFR rate effective January 1, 2024 is 5.375%. With any change to the rate index, variable rate loans will re-amortize and a repayment schedule will be provided that will include your new monthly payment amount, interest rate (margin plus SOFR), and the effective date of your new monthly payment amount.
LIBOR is scheduled to cease as of June 30, 2023, and customers affected will be assigned the SOFR Rate Index. To learn more about the transition, please visit https://www.consumerfinance.gov/compliance/compliance-resources/other-applicable-requirements/libor-index-transition/libor-transition-faqs/.
We are aware of the federal student loan announcement regarding one-time student loan cancellation. Please be advised the announcement is applicable to federal student loans only and does not include private student loans.
If you have further questions, please call 844.925.6271 to speak with our customer service staff regarding your private student account.
Public Service Loan Forgiveness is not available on private student loans.
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If you are struggling with your student loans, please
fill out this form
to get help from the State of Massachusetts Ombudsman's Student Loan Assistance Unit.