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Tax information is available. Login to your account, or create an online account to access a downloadable 1098E.
We are aware of the federal student loan announcement regarding one-time student loan cancellation. Please be advised the announcement is applicable to federal student loans only and does not include private student loans.
If you have further questions, please call 844.925.6271 to speak with our customer service staff regarding your private student account.
Public Service Loan Forgiveness is not available on private student loans.
The LIBOR rate effective January 1, 2023 is 4.375%. The SOFR rate effective January 1, 2023 is 4.375%. With any change to the rate index, variable rate loans will re-amortize and a repayment schedule will be provided that will include your new monthly payment amount, interest rate (margin plus LIBOR or margin plus SOFR), and the effective date of your new monthly payment amount.
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If you are struggling with your student loans, please fill out this form to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts- Ombudsman’s Student Loan Assistance Unit (888) 830-6277