Here are some sample documents you may receive from us or other entities regarding your student loan. If you have additional questions, please contact us for assistance.
Student Loan Bill - A monthly installment bill may be sent to you if you are not enrolled in Auto Debit. For borrowers who are enrolled in Auto Debit a monthly notification will be sent confirming the date and amount of funds to be drafted.
Student Loan Interest Notice - Sent monthly during your fully deferred in-school, grace, deferment or forbearance period.
Repayment Summary - Sent approximately 30 days prior to entering your payment period.
If you are struggling with your student loans, please fill out this form to get help from the State of Massachusetts Ombudsman's Student Loan Assistance Unit.